Thank you for shopping at timelesstie.org. We hope you are satisfied with your purchase of the baking molds. We offer a clear and straightforward return and refund process for any issues.
I. Return Request Time
You can submit a return request within 30 days of receiving the goods.
Requests submitted after this timeframe may not be processed, depending on the specific circumstances.
II. Return Conditions
Returned goods must meet the following conditions:
The goods are unused and in their original condition.
The packaging is intact, with no obvious damage caused by the customer.
All accessories and original packaging contents are included.
Valid order information is required.
Goods that do not meet these conditions may not be eligible for a refund.
III. Non-Returnable Items
The following items are generally not eligible for return:
Damage or improper use due to personal reasons
Products that have been visibly used or washed
Items not purchased through timelesstie.org
IV. Return Process
Contact Customer Service to submit a return request
Provide your order number and a description of the problem
Customer Service will provide return instructions after confirmation
Email: [email protected]
Return Address: 286 E CHESTNUT ST BATESVILLE, AR 72501-4530
The warehouse will process the refund after receiving and inspecting the goods.
Packages returned without confirmation may not be processed.
V. Refund Policy
Refunds will be processed after the return is approved.
Refunds will be returned to your original payment method.
Arrival time varies by payment institution, typically 5–10 business days.
Original shipping costs and shipping costs incurred for returns not due to quality issues may not be refunded.
VI. Damaged or Incorrect Goods
If the goods you receive:
are damaged during transportation
are incorrect
have obvious quality problems
please contact customer service as soon as possible after receiving the goods and provide photos. We will prioritize arranging a solution for you.